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Anywhere Map Support


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No SAT or GPS takes more than 1 minute to acquire

  • Power on the ATC (not plugged into power supply)
  • Tap the reset button and allow the ATC to return to the Main System Screen (PP/AWM/HP NAV)
  • Ensure the Date and Time are accurate on this page. If they are not please see the "Setting Date/Time Help Article. Once correct, continue with these instructions.
  • Connect the ATC to the PC
  • Set ATC aside for now
  • On PC, go to Start>My Computer
  • 2 additional drives should be listed.(TFat, Removable Disk, ATCMAP or ATCSD) One will include a Control Vision folder and another will include a DAT folder
  • Open the TFAT drive (which contains the Control Vision folder)
  • Delete the files contained in this folder- taking special caution NOT to delete the Control Vision Folder or the IPAQ folder
  • Close the TFAT drive and My Computer
  • Unplug the ATC from the PC

The ATC should now be able to better acquire and maintain Satelitte acquisition. If the issue persists, continue with the following instructions:


  • Power on the ATC (not plugged into power supply)
  • Tap the reset button and allow the ATC to return to the Main System Screen (PP/AWM/HP NAV)
  • Press and hold the scroll wheel (do not release)
  • Press and hold the reset button with the stylus for 10 seconds
  • Release the reset button but continue to hold the scroll wheel
  • The screen should turn black and go to the RUU mode (continue to hold the scroll wheel)
  • Finally it will display a 0-12 listing, at which point the scroll wheel should be released
  • Use the scroll wheel in its normal function to scroll down to highlight  #10-Reset Registry
  • Press in once on the scroll wheel to select (being careful not to roll the wheel while pressing in)
  • The ATC will reset, taking approx. 90 seconds to come back to the 3 icons screen at which point the ATC is ready to be used again.
Article 138
Created 11-11-2009
Modified 11-11-2009
Author Terri Karleskint
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